Privacy Policy and Personal Data Protection

Identity and contact data

We collect information such as name, surname, email address, phone number, and date of birth. The collection of the date of birth is an indispensable legal requirement to verify that the user is 18 years old, the minimum age required to access any service offered by the platform. Without such data, the provision of the service is neither technically nor legally possible.

Technical and navigation data

During interaction with the site, our systems automatically acquire data relating to the user's IP address, the type of browser used, the operating system, and details on the browsing session (pages visited, time spent). This data is primarily used for security purposes, fraud prevention, and optimization of the portal's stability.

Transaction data and support communications

If the user carries out financial transactions or contacts our support service via [email protected], we will keep track of transaction details (excluding sensitive credit card data, managed by secure gateways) and the content of communications exchanged. This allows us to provide effective technical support and fulfill tax archiving obligations.

The processing of personal data is based on different legal grounds depending on the purpose:

• Contract performance: Necessary to manage the user account and provide the requested services.
• Fulfillment of legal obligations: Processing required by Italian authorities or identity verification regulations.
• Legitimate interest: Use of data to ensure site security and improve the technical quality of services.
• Explicit consent: For sending update communications or optional informational materials.

Personal information is used to manage the technical infrastructure, ensure account integrity, personalize the user experience, conduct statistical analyses on site usage, and respond promptly to support requests. Furthermore, data is fundamental for implementing security measures aimed at counteracting illegal activities or cyber intrusion attempts.

Personal data is retained only for the time strictly necessary to achieve the purposes for which it was collected, or for the period required by legal and archiving obligations in Italy. Once the processing purposes have been met or legal terms have expired, the data is securely deleted or irreversibly anonymized.

Star Casino does not sell or transfer users' personal information to third parties for commercial purposes. Data may be shared exclusively with technical partners (data processors) who operate on our behalf, such as hosting providers, payment processors, and data analysts. Such parties are bound by strict contractual agreements that require confidentiality and the adoption of adequate security measures.

Should it be necessary to transfer data outside the European Economic Area (EEA), we will adopt all prescribed legal safeguards, such as standard contractual clauses approved by the European Commission, to ensure that the level of data protection remains equivalent to that guaranteed in Italy.

We employ rigorous technical and organizational measures to protect personal data from loss, theft, misuse, or unauthorized access. These include the use of encryption protocols (SSL/TLS), advanced firewalls, and granular access controls for authorized personnel. While we operate according to the highest security standards, we remind you that no digital transmission can be considered absolutely secure.

Under GDPR, the user has the right to:

• Request access to their stored personal data.
• Request the rectification of inaccurate or incomplete information.
• Request the erasure of data (right to be forgotten), where there are no legal retention obligations.
• Object to processing or request its restriction.
• Request data portability in a structured and readable format.

To exercise your rights or for any questions related to privacy management, the user can contact our data protection officer exclusively via the official email address: [email protected]. We will respond to every request within the terms provided by current legislation.

This Privacy Policy is subject to periodic revisions. Any substantial changes will be communicated to users through the tools available on the platform. It is advisable to regularly consult this page to stay updated on our protection procedures.